Add an inbound message

POSThttps://services.leadconnectorhq.com/conversations/messages/inbound
Post the necessary fields for the API to add a new inbound message.
Request

Use the Access Token generated with user type as Sub-Account (OR) Private Integration Token of Sub-Account.

Provide your bearer token in the Authorization header when making requests to protected resources.

Example: Authorization: Bearer 123
Body
type
string
required

Message Type

Allowed values:
SMSEmailWhatsAppGMBIGFBCustomWebChatLive_ChatCall
Example:
SMS
attachments
array[string]

Array of attachments

message
string

Message Body

conversationId
string
required

Conversation Id

Example:
ve9EPM428h8vShlRW1KT
conversationProviderId
string
required

Conversation Provider Id

Example:
61d6d1f9cdac7612faf80753
html
string

HTML Body of Email

subject
string

Subject of the Email

emailFrom
string

Email address to send from. This field is associated with the contact record and cannot be dynamically changed.

Example:
sender@company.com
emailTo
string

Recipient email address. This field is associated with the contact record and cannot be dynamically changed.

emailCc
array[string]

List of email address to CC

Example:
["john1@doe.com","john2@doe.com"]
emailBcc
array[string]

List of email address to BCC

Example:
["john1@doe.com","john2@doe.com"]
emailMessageId
string

Send the email message id for which this email should be threaded. This is for replying to a specific email

altId
string

external mail provider's message id

Example:
61d6d1f9cdac7612faf80753
direction
object

Message direction, if required can be set manually, default is outbound

Default:
outbound
Example:
["outbound","inbound"]
date
string<date-time>

Date of the inbound message

call
object

Phone call dialer and receiver information

to
string

Phone number of the receiver

Example:
+15037081210
from
string

Phone number of the dialer

Example:
+15037081210
status
string

Call status

Allowed values:
pendingcompletedansweredbusyno-answerfailedcanceledvoicemail
Example:
completed
Headers
Authorization
string
required

Access Token

Example:
Bearer 9c48df2694a849b6089f9d0d3513efe
Version
string
required

API Version

Allowed value:
2021-07-28

Responses

Successful response

Body

success
boolean
required
conversationId
string
required

Conversation ID.

Example:
ABC12h2F6uBrIkfXYazb
messageId
string
required

This is the main Message ID

Example:
t22c6DQcTDf3MjRhwf77
message
string
required
contactId
string
dateAdded
string<date-time>
emailMessageId
string

Unprocessable Entity

Body

statusCode
number
Example:
422
message
array[string]
Example:
["Unprocessable Entity"]
error
string
Example:
Unprocessable Entity

Unauthorized

Body

statusCode
number
Example:
401
message
string
Example:
Invalid token: access token is invalid
error
string
Example:
Unauthorized

Bad Request

Body

statusCode
number
Example:
400
message
string
Example:
Bad Request