Get transcription by Message ID

GEThttps://services.leadconnectorhq.com/conversations/locations/{locationId}/messages/{messageId}/transcription
Get the recording transcription for a message by passing the message id
Request

Use the Access Token generated with user type as Sub-Account (OR) Private Integration Token of Sub-Account.

Provide your bearer token in the Authorization header when making requests to protected resources.

Example: Authorization: Bearer 123
Path Parameters
locationId
string
required

Location ID as string

Example:
tDtDnQdgm2LXpyiqYvZ6
messageId
string
required

Message ID as string

Example:
tDtDnQdgm2LXpyiqYvZ6
Headers
Authorization
string
required

Access Token

Example:
Bearer 9c48df2694a849b6089f9d0d3513efe
Version
string
required

API Version

Allowed value:
2021-07-28

Responses

Successful response

Body

mediaChannel
number
required

Media channel describes the user interaction channel

Example:
1
sentenceIndex
number
required

Index of the sentence in the transcription

Example:
1
startTime
number
required

Start time of the sentence in milliseconds

Example:
34
endTime
number
required

End time of the sentence in milliseconds

Example:
45
transcript
string
required

Transcript of the sentence

Example:
This call may be recorded for quality assurance purposes.
confidence
number
required

Confidence of the transcription

Example:
0.5

Unprocessable Entity

Body

statusCode
number
Example:
422
message
array[string]
Example:
["Unprocessable Entity"]
error
string
Example:
Unprocessable Entity

Unauthorized

Body

statusCode
number
Example:
401
message
string
Example:
Invalid token: access token is invalid
error
string
Example:
Unauthorized

Bad Request

Body

statusCode
number
Example:
400
message
string
Example:
Bad Request